Information we collect
Karta may collect account details, contact information, identity and business verification data, device and log information, transaction data, support messages, Telegram interaction details, and compliance records needed to operate the service.
How we use information
We use information to provide accounts and card features, verify users, prevent fraud, satisfy AML/KYC/KYB obligations, process support requests, secure the service, improve product performance, and communicate important updates.
Sharing
We may share information with issuers, banking partners, card networks, payment processors, compliance vendors, identity verification providers, cloud and analytics providers, legal advisers, and authorities when required by law or necessary to protect the service.
Retention
We retain information for as long as needed to provide services, meet legal and compliance obligations, resolve disputes, enforce agreements, and maintain security records.
Your choices
You may request access, correction, deletion, or restriction of personal information where applicable law provides those rights. Some information must be retained for compliance, fraud prevention, accounting, or legal reasons.
Security
We use administrative, technical, and organizational safeguards designed to protect personal information. No system is perfectly secure, so users should also protect their devices, credentials, wallets, and Telegram accounts.
Contact
For privacy or support questions, contact support@karta.io.